South African Customer Visited Factory to Discuss 11 Overhead and Gantry Crane Project

November 03, 2024
South African customer visits factory watermarked

South African customer visited DGCRANE’s factory on October 28-29 with an installation technician to review our production process and discuss technical requirements for a multi-crane project. The discussions led to an initial order for 11 overhead and semi-gantry cranes.

Before the visit, the customer had shared preliminary parameters for overhead cranes, gantry cranes, and a wall-traveling jib crane. Quantities had not yet been finalized, so our team prepared an initial proposal and arranged an in-person technical review.

The morning tour covered the overhead and gantry crane workshops. We discussed main-girder welding and painting, as well as how large girders are divided for container transport, reconnected on site, and packed for shipment.

South African customer visits factory 2
Sales personnel led clients on a tour of the main girder production workshop.
South African customer visits factory 3
Sales personnel led clients on a tour of the gantry crane workshop.

A single-girder semi-gantry crane in the workshop drew particular interest. The customer requested a rail-free ground beam, a compact F-series motor arrangement, and a protective steel frame around the ground-beam motor. We confirmed that these requirements could be incorporated and recommended guide wheels to improve travel stability.

After the workshop tour, we reviewed the proposed quantities, capacities, spans, lifting heights, crane layouts, configurations, and delivery schedule in the office. The afternoon visit covered electric-hoist production and load testing, as well as the workshops for reducers, wheels, hooks, and drums.

South African customer visits factory 1
Sales personnel introduced sheaves to the client
South African customer visits factory 4
Safety device workshop
production workshop scaled
Production workshop
stator winding of an electric hoist lifting motor scaled
Stator winding of an electric hoist lifting motor

About a week after the visit, the parties confirmed the contract details for the first order: 11 cranes across three configurations.

Crane TypeCapacitySpanLifting HeightWork DutyQuantity
Double-girder overhead crane6.5 ton21.37 m7.029 mA52 sets
Single-girder semi-gantry crane2 ton7 m4.97 mA56 sets
Single-girder gantry crane2 ton14.5 m10 mA43 sets
Initial order specifications

All three configurations use a 380 V / 50 Hz / three-phase power supply and support pendant and remote control.

At DGCRANE, we work with customers to match crane configurations to their sites and operating needs. Contact us to discuss your project requirements.

Zora Zhao

Zora Zhao

Expert in Overhead Crane/Gantry Crane/Jib Crane/Crane Parts Solutions

With 10+ years of experience in the Crane Overseas Export Industry, helped 10,000+ customers with their pre-sales questions and concerns, if you have any related needs, please feel free to contact me!

WhatsApp: +86 189 3735 0200
Email: zorazhao@dgcrane.com
2 Ton Gantry Crane,DGCRANE,overhead crane,Single-girder semi-gantry crane